Mahi Time
Mahi Time vs Timely New Zealand and Australia

The Timely alternative with the AI receptionist built in

Timely is a good calendar with a Dunedin backstory and a Denver owner. Mahi Time is the New Zealand built platform where the AI phone receptionist, webchat and agent API are part of the product, not a partner directory. Flat price in NZD, with an approximate AUD figure beside it.

Who Timely is right for

Timely suits salons that already live inside its calendar, want TimelyPay and a polished consultation-form workflow, and are happy to pay per staff member on a feature-gated tier.

Where Timely is strong

  • Mature multi-staff calendar and a well-reviewed staff app.
  • Digital consultation forms, photo storage and waitlist on the Elevate tier and up.
  • Xero integration and TimelyPay card processing are solid.
  • A large installed base in NZ and AU, so most staff have used it before.

Where Mahi Time wins

AI first, because it is the gap none of the incumbents have closed. Then price, then the local details.

AI that actually books, built in

Timely does not offer an AI phone receptionist. Mahi Time's receptionist answers in your business name, checks live availability, books into the right staff member and texts the confirmation. Same scheduling engine as the admin calendar, so it cannot double book.

How the AI receptionist works

Flat pricing instead of per-staff tiers

Timely charges per bookable staff member and gates features by tier. Mahi Time is one plan: NZ$109 (approx A$100) for two people, NZ$21 (approx A$19) for each extra, every feature included.

Payroll and Xero in the base price

Staff hours, timesheets and revenue per person are part of the plan, and Xero sync is included rather than a paid connector.

An API and MCP server your tools can use

Every admin screen runs on the public REST API, and the MCP server lets Claude, ChatGPT or your own agents run reports, move bookings and issue vouchers under the same role rules as staff.

Pricing, side by side

Timely
Build, Elevate and Innovate at $26, $39 and $47 per bookable staff member per month (currency follows your region on gettimely.com). SMS 100 to 150 per month included.
Mahi Time
NZ$109 (approx A$100) for the first 2 team members, NZ$21 (approx A$19) per extra member. No commission, no per-booking fee.
AI phone receptionist NZ$129 (approx A$119), AI webchat NZ$49 (approx A$45). 21-day free trial, no card.

Worked example: Three staff, one month

  • Timely Elevate: 3 x $39 = $117 per month, no AI receptionist available.
  • Mahi Time: NZ$130 per month with payroll, Xero, API and MCP included.
  • Mahi Time with the AI phone receptionist: NZ$259 per month.

Timely prices from its public pricing page, checked 31 October 2026. Mahi Time prices exclude GST.

Timely prices checked 31 October 2026 on the vendor's public pricing page. Mahi Time prices exclude GST; AUD figures are an approximate guide, billing is in NZD.

Mahi Time vs Timely, side by side

Mahi Time compared with Timely on the ten things that matter most.
Feature Mahi Time Timely
Pricing Published. NZ$109 (approx A$100) flat Per staff member, 3 tiers
Commission on bookings None, ever None
AI phone receptionist that books Built in, NZ$129 (approx A$119) No
AI webchat that books Built in, NZ$49 (approx A$45) No
MCP server for AI agents Yes, platform MCP server No
Public REST API Yes, public REST + webhooks Partner programme only
Built and supported in NZ and AU Built in NZ, NZ and AU hours Founded in NZ, owned by EverCommerce (US)
Xero Included Yes
Payroll and timesheets Included No
EFTPOS and payments Windcave EFTPOS (NZ), Stripe (NZ + AU) TimelyPay (Stripe)

The detail

Detailed feature comparison between Mahi Time and Timely
Feature Mahi Time Timely
Pricing model Flat, published, NZD with AUD guide Per bookable staff member, three tiers
AI phone receptionist Built in, books live Not offered
AI webchat that books Built in Not offered
MCP server for AI agents Yes No
Public REST API Yes Partner programme only
Payroll and timesheets Included Not included
Xero Included Yes
Consultation forms Yes Elevate tier and up
SMS included 100 per month, then NZ$10 per 100 100 to 150 per month by tier
Payments Windcave EFTPOS, Stripe, or your own terminal TimelyPay
Support hours NZ and AU business hours, humans Mixed in recent reviews
Import from this platform CSV importer with Timely column mapping n/a

See the full table against every platform on the Why Mahi Time page.

Moving from Timely

Export your customers and appointments from Timely's Reports as CSV. Our importer recognises Timely's column names, splits the combined date and time column, and warns you about any staff names it cannot match before it writes anything.

Importer source to pick: Timely (GetTimely). Settings > Import data, mapping preview, unmatched staff warning, run. Re-runs update rows instead of duplicating them.

Timely alternative: questions

Will I lose my Timely data when I switch?

No. Export your customer list and appointment schedule from Timely as CSV, then upload them at Settings > Import data in Mahi Time. Clients, services and upcoming bookings come across. The step-by-step guide is at /migrate/timely.

Is Mahi Time cheaper than Timely?

For most teams, yes. Timely bills per bookable staff member on three tiers. Mahi Time is NZ$109 (approx A$100) for two people and NZ$21 (approx A$19) per extra, with payroll, Xero and the API included. A three-person salon pays NZ$130 a month.

Does Mahi Time integrate with Xero like Timely does?

Yes. Xero is included in the plan. Sales, payments and GST post to your accounts without a month-end CSV upload.

Can the AI receptionist replace my front desk?

It answers, checks availability and books or reschedules without staff involvement, 24 hours a day. For a one or two chair salon it replaces missed calls entirely. For a larger salon it covers lunch, busy periods and after hours, and hands off to a human the moment it is asked.

Does Mahi Time work in Australia?

Yes. Australian businesses sign up the same way, take payments through Stripe, and see prices in NZD with an approximate AUD figure. GST handling and public holidays follow your location.

Try it beside Timely for 21 days

No card. Import your data, forward your phone to the AI receptionist, and see which one your clients prefer.